The certificate in medical office administration trains students for entry-level positions in this field. Students are trained to work in the front office as receptionists or in the back office, looking after patients' charts and performing billing duties.

Medical office administrators are responsible for assisting with the day-to-day and long-term operations of a physician's office, dental office, clinic or hospital. Medical office administrators must have a working knowledge of health care practices and have training in computers and office applications. In most cases, obtaining a certificate can be adequate to begin working as a medical office administrator. Courses students could expect to take include medical transcription, medical claims processing and coding and billing.